Administering and managing your local computer network/s. Services provided by this discipline include fault finding, analysis, performance management, provisioning of networks and maintaining quality of service.
A system administrator, or sysadmin, is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems; especially multi-user computers, such as servers.
Rest easy knowing your data is locally secure and ready for recovery whenever you need it. Also provided is optional off-site back-up storage & remote support.
We will help your business acquire, test and install multiple patches (code changes) on existing applications and software tools, enabling systems to stay updated on existing patches and determining which patches are the appropriate ones.
A service level agreement (SLA) is a contract between an IT service provider and a customer that specifies, usually in measurable terms, what services the vendor will furnish. Our SLA's are tailor made to fit the needs of each customer.
A help desk is a resource intended to provide the customer with information and support related to a company's or institution's products and services. We offer site visits, remote support and web portal based ticket systems based on your individual requirements.
The process of linking together different computing systems and software applications, physically or functionally, to act as a coordinated whole. The systems integrator integrates discrete systems utilizing a variety of techniques such as computer networking, enterprise application integration, business process management or manual programming.
Strict quality control measures and verification are enforced throughout the project to ensure optimized system functionality. Once the system is implemented, we spend time with the client to make sure the system is fully operational and effective.
Consulting services lead to value generating propositions based on your mission and objectives. Working in a collaborative manner combines the specialised skills of our personnel with proven methodologies, widely adopted standards and best practices, to maximise the expected value of your needs.